FAQs
Q: How long does shipping take?
A: For domestic orders, it will normally take 3 to 7 business days.
Q: Is your website secure with my personal information?
A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.
Q: How do I order on your website?
A: Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
Q: Does Jay's Auto Performance provide a quality guarantee for all the products being sold?
A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!
Q: Do you offer a refund if I don't like the product?
A: Absolutely! We offer a full refund on your order if you don't like the product. Simply visit our refund policy page for complete details. If you have any additional questions that have not been addressed in our FAQ. Please contact us and we will get back to you as soon as possible.
Our Goal
We are committed to providing exceptional customer support and services, including fast and reliable shipping, hassle-free returns, and a 100% satisfaction guarantee. We believe that our customers are the heart of our business, and we are dedicated to helping you build the car of your dreams with our amazing customer service and unwavering commitment to quality.
Thank you for choosing Jay's Auto Performance as your trusted aftermarket auto parts supplier. We look forward to helping you build your dream project car with our extensive selection of top-quality products and exceptional customer service.